At the end of therapy, Positive Vibes ABA sends a Client Satisfaction Survey form to our families and the results are analyzed and shared with staff in order to maintain high standards and quality of service.
Below are the summaries from Client Satisfaction Surveys in 2019, 2020, and 2021:
Positive Vibes ABA
Client Satisfaction Survey
Client Satisfaction Survey Questions % of families who indicated “Strongly Agree” or “Agree”
The treatment is an acceptable way to manage a child's unwanted behavior 100%
Willing to use the procedure to change my child’s unwanted behavior 100%
Like the procedures used in this treatment. 100%
Believe the treatment is effective. 100%
Would recommend Positive Vibes ABA to friends and family. 100%
Believe the treatment is resulted in permanent improvement in my child’s behavior. 100%
Feel empowered to manage my child’s behavior in the future. 100%
The child enjoyed his/her experiences during treatment. 100%
The child benefitted from his/her experiences during treatment. 100%
The child’s improvement this year was higher than expected. 100%
Satisfied with the services the child received this year. 100%
Staff helped to understand the child’s needs. 100%
Staff regularly communicated the child’s performance and progress. 100%
Staff encouraged the caregiver to participate in the decision-making process. 100%
The concerns were addressed in treatment. 100%
The child’s ability to communicate basic wants and needs has improved 100%
Overall, Have a positive reaction to the treatment. 100%
Below are the comments/testimonials from former clients. These are either solicited or unsolicited.
The solicited are from the previous clients of Positive Vibes ABA. These are collected to ensure that we meet our commitment to client satisfaction. The unsolicited may be from previous or present clients received on our website, or social media accounts. The author of the evaluation form has the option to remain anonymous or give permission to use their words for marketing or advertising purposes. The first name and the initial of the last name is used. The comments/testimonials with a single asterisk * represent solicited and double asterisk ** as unsolicited respectively.
Behavior Analysts who have assisted or treated the clients and the author of comments/testimonials are not related in any way and comply with all applicable laws about claims made in the testimonial.
WHAT THEY SAY
“Best decision I have made with Both my autistic children.” - Erick H.*
“Positive Vibes ABA changed our lives!! I wholeheartedly believe it was our time at ABA coupled with answered prayers that has given us the complete transformation we see in our son today. He is thriving in preschool and group settings more than ever before, and for the first time in four years we feel like we are able to work through behaviors with him in ways that are comforting and helpful to both him and us. He absolutely loved his time with his RBT and still talks about missing her often. You all will forever hold a special place in our hearts. Our little boy is like a different kid, all for the better, and a huge part of that is credit to you. Thank you!” - Michole W.*